Terms and Conditions

The User of the web-site travel.clubresorto.com(hereinafter referred to as "User") must carefully read and agree to the following terms and conditions, including any future amendments (hereinafter collectively referred to as the "Terms and Conditions") before using the web-site  of travel.clubresorto.com (hereinafter referred to as "web-site"). By using the web-site, the User is accepting to be bound by the provisions of these terms and conditions, privacy policy and disclaimer of CLUB RESORTO VACATIONS PRIVATE LIMITED .

All CLUB RESORTO trade names, trademarks, logos, domain names including without limitation travel.clubresorto.com, all content on Club Resorto, are the exclusive property of Club Resorto.
These Terms and Conditions and the Privacy Policy Statement which are hereby incorporated as if set forth fully herein, represent the complete agreement between you and Club Resorto for the use of and access to the Services and/or other contents of this website.
A. Definitions.
The following definitions apply to the Terms and Conditions:

"Content" includes all Text, Graphics, Design and Programming used on the Web-site.
"Design" includes the color combinations and the page layout of the Web-site. "Programming" includes both client-side code (HTML, JavaScript, etc.) and server-side code (Active Server Pages, VBScript, databases, etc.) used on the Web-site.
"Document" refers to any posting to a Site.
"Graphics" includes all logos, buttons, and other graphical elements on the Web-site, with the exception of paid advertising banners.
"Text" includes all text on every page of the Web-site, whether editorial, navigational, or instructional.
"User" refers to any individual or entity that uses any aspect of the Web-site.
B. User Agreement.

By visiting or interacting with the Service, Users agree to these Terms, Rules and Regulations, User Agreement, as well as Club Resorto's Disclaimer (the "Disclaimer"), available at travel.clubresorto.com, which are incorporated herein by reference. Users that refuse to comply with any of these Terms, Rules and Regulations, Disclaimer or User Agreement are not eligible to use the Service and must log off the Website immediately. Club Resorto reserves the right, in its sole discretion, to amend or revise these terms and conditions at any point of time, without prior notice and the User agrees to be bound by such amendments or revisions. It is therefore suggested that the User must periodically review the updated version of these terms and conditions, Rules and Regulations, User Agreement, as well as Club Resorto's


Prices On The Website-

The price, which we offer on travel.clubresorto.com, is generally includes accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.

Mode of Payments & the Policies-

Our payment gateway is completely secure and customers can make the online payments through a safe transaction process that ensures their personal security codes will not be revealed in any circumstances.

Communication Policy of the Site-

1- On transacting with this site, you will receive an e-mailfrom Club Resorto for the status of your transaction. The e-mail will be sent to thee-mail address provided by you and Club Resorto is not responsible for the receipt ofthe supposed e-mail in your inbox. Be careful in providing right e-mail I'd.

2- The customer acknowledges that the SMS sent by Club Resorto is an added facility for the convenience of the customers. It is not compulsory as per the law to provide SMS service alerts to the customers. If you don't receive any SMS for any reason, Club Resorto is not liable for the same.

3- Club Resorto is not responsible to provide information about any change in flight schedules, cancellation and status of airline or hotel etc.

Copyright & Trademark-

Products, services and contents displaying on travel. Club Resorto.com are the properties of this website. Any unauthorized copy & use of the trademark product & services without prior concern will be taken as larceny and strict actions may be taken against the concern person/organization/company.

Club Resorto gives you a limited right to enter, explore, use, and transact on its site. You agree not to misuse its materials and interrupt the operation of this Site in any way. You understand that except for information, products or services supplied, Club Resorto does not endorse any other information in anyway. You also understand that Club Resorto does not assure that files available for downloading through the site will be free from any type of viruses

General Terms-

Club Resorto, as being a reputed and responsible travel agency, provides you the best possible information about the hotels and airlines. However, it is advised to all the clients to make a personal inquiry to avoid any confusion & mess.

We are not responsible for any delay & alteration in your trip due to unavoidable circumstances, which can be anything.

We are not responsible for any damage, loss or injury made during enjoying the holiday packages provided by us. You are accountable for your own safety measures.

We are also not accountable for any human error that gone unnoticed by the clients and our staffs.

Cancellation Policy:

1- Every booking made on travel.clubresorto.com is subject to cancellation charges levied by the airline, which may vary by flight and booking class.

2- Some booked fares may be non-refundable as per the specific airline's policy.

3- Online Cancellations Only : Cancellations must be made online only by visiting My Booking Section on travel.clubresorto.com.

4- Club Resorto Cancellation Charges : In addition to the airline cancellation charges, Club Resorto will charge INR 300/- per passenger per sector for each cancellation.

5- Only cancellation requests made online (Travel date/time must be more than 6 hours from the time of travel) shall be entertained. Club Resorto shall not be liable to entertain any cancellation request made through any other medium like email, phone etc.

6- If you have done a 'Web Check-in' with the airline, please ensure you web check-out yourself before placing the cancellation request. Club Resorto will not be able to process the refund for the same if web-check-out is not done by the customer and Club Resorto will not take any responsibility for the same.

Refund Policy:

1- It is mandatory to contact Club Resorto My Booking Section for all refunds, as the airline will not be able to refund your tickets booked at travel.clubresorto.com.

2- All cancellations made directly with the airline need to be intimated to Club Resorto by updating it in the My Booking Section in order to initiate the refunds process.

3- Processing times for cancellation and refund requests vary.

4- Convenience fees paid at the time of booking is a non-refundable fee and the same shall be applicable on all cancellations including any partial cancellation requests, even when the ticket is directly cancelled with the airline.

5- The refund will be credited back to the same account/mode from where the payment was made.

6- On the event of cancellation and refund of partially utilized tickets, upfront discount and promo code discount availed at the time of booking would be deducted from the refund amount.

7- In case, where the user has cancelled his/her booking directly with the airline, he/she will need to inform Club Resorto with valid documentation to initiate the refund process. It is advisable to contact travel.clubresorto.com within 24 hours of such a cancellation request.

8- Any amount paid towards Meal / Seat / Extra Baggage is non-refundable. (Refundable only if the flight is cancelled by the airline).

9- In case the airline changes its policy after your booking is made, the new policy will be applicable on all such previous bookings.

10- Club Resorto will be able to initiate customer's refund only after receipt of refund from the airline.



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